PRD · 0001 · RelayOS
  Live · v1.4
Enterprise · 400K+ calls / day
Recording · Edge p95 < 350ms

We guarantee
your costper
warm transfer.

An autonomous voice layer that calls your leads in seconds, handles the opening conversation naturally, and routes qualified prospects to your closers — with full context, governed by hard policy, traced end-to-end.

§ 02In production

Numbers from the fleet.

350ms
Median response latency, edge-to-edge
400K
Calls handled per day at peak
24/7
Continuous autonomous operation
100%
Decisions logged, traceable, governed
§ 03The problem

Your leads decay
while your team dials.

01

Closers waste hours dialing.

Your highest-paid reps spend 60% of their day on activities that don't close deals.

02

Hot leads cool off.

Conversion drops 8× after the first five minutes. Every minute of rep delay costs revenue.

03

Growth capped by headcount.

Scaling openers is expensive. Your cost per warm transfer rises instead of falling.

04

Hand-offs break.

Qualified prospects get lost when transfer timing is bad. Missed handoffs equal missed revenue.

§ 04How it works

Lead in.
Qualified conversation out.

01
Lead enters.

A new lead hits your CRM. RelayOS calls within seconds.

02
Natural conversation.

Opens naturally. Handles interruptions, objections, and changes of direction like a human.

03
Qualifies & preps.

Collects what your closer needs. Determines the right next step.

04
Hands off.

Live transfer, priority booking, or callback. No lead falls through.

Latency · 350ms · fastest in voice AI Compliance · TCPA · GDPR · SOC 2 · brand-tuned ● 24 / 7 · NEVER MISSES A CALL
§ 05Technical edge

Built for production,
not for demos.

350ms

Sub-350 ms response.

Conversations feel immediate, not delayed and robotic.

Full‑duplex

Human-parity interruptibility.

Handles people cutting in, changing direction, and talking over the system naturally.

Adaptive

Natural listening behaviour.

Hesitation, filler words, mid-sentence changes — all handled fluidly.

Inverse

Scale economics.

Cost per transfer improves with volume. Built for 400K+ calls per day.

§ 06Guarantee

A target you can write down.

We guarantee
your cost per warm transfer.

We set a target cost per warm transfer with you, and engineer the system to hit it. If we don't deliver, you don't pay. Your unit economics improve with scale, instead of degrading.

i

Managed retainer.

Tensen Labs continuously tunes conversations, tightens policy, and optimises transfer rates.

ii

Performance guarantee.

An agreed cost-per-warm-transfer target. Economics improve with scale, not degrade.

iii

Custom pricing.

Scoped to your workflow, volume, and integrations. No one-size tiers.

iv

Full governance.

Complete observability — transcripts, decision traces, and policy controls.

§ 07Get started

Stop paying for
revenue decay.

A thirty-minute call. We'll map your workflow, identify the highest-impact deployment, and build custom pricing around your target cost per warm transfer.

Book a strategy call Or write to us
RelayOS · An instrument of Tensen Labs Operating worldwide · Headquartered in San Francisco